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Dr. Colin Hong Plastic Surgeon

Updated 2026-08-12 · 6,377 reviewed · 200 listed · Scored from 188 Google reviews · How we rank ›

3.4(188) 60 composite score See reviews on Google ✓ Google-verified
Reconstructive & Hand SurgeryGender-Affirming SurgeryPlastic SurgeonBreast Augmentation & Breast SurgeryCosmetic SurgeonPlastic Surgery Clinic
Dr. Colin Hong Plastic Surgeon
Services
Reconstructive & Hand Surgery, Gender-Affirming Surgery, Plastic Surgeon
Reviews
188

What recent reviews say

Reviewers are split: some praise Dr. Hong for clinical skill, clear communication, and supportive nursing care, particularly for complex reconstructive work and cosmetic surgery. Others report major frustration with appointment delays lasting hours despite arriving on time, reception staff attitude, and administrative mishaps like missed confirmation emails and scheduling errors. The surgical outcomes and doctor's bedside manner during procedures earn strong approval, but the office logistics and reliability pull the experience down for many.

The practice handles everything from cosmetic body work and facelifts to facial reconstruction for skin cancer and gender-affirming procedures. A patient who researched extensively noted Dr. Hong works flexibly and after hours when needed, and the nursing team is particularly skilled at recognizing anxiety. However, parking is tight, and wait times are described as routine rather than exceptional. Choose this surgeon if surgical quality and medical attention matter more than punctuality.

Praised for
  • skilled surgeon, especially reconstructive work
  • attentive nursing staff
  • thorough explanations and patient education
  • natural-looking results
  • compassionate care for complex cases
Watch-outs
  • long, unpredictable wait times (1-2.5 hours common)
  • administrative errors and poor follow-up
  • front desk attitude and communication gaps
  • limited parking
  • inconsistent scheduling
skilled-surgeonattentive-staffthorough-consultationnatural-looking-resultslong-wait-timespoor-communicationexcellent-bedside-mannerminimal-scarringrushed-appointmentsrespectful-of-goals
Best for: Patients prioritizing surgical outcome quality and medical expertise over appointment punctuality.
Think twice if: You need reliable, predictable scheduling; wait times of 1-2 hours are standard, and front desk communication has been inconsistent.

Strengths

  • Clinical expertise in complex reconstruction and cosmetic surgery
  • Multilingual team (English and Cantonese)
  • Nursing staff skilled at patient anxiety management
  • Willing to work flexible hours and adjust schedules for patient needs

Worth knowing

  • Staff members: Lin (post-op support), Nurse Stella (keloid injections, described as warm)
  • Dr. Hong performs complex facial skin graft reconstruction for skin cancer, Dupuytren's contracture hand surgery, tummy tucks, arm and breast work, facelifts, and gender-affirming procedures
  • One patient who arrived 20 minutes early for a 10:30 appointment waited until 11:15 due to staff absence not communicated upfront
  • Another patient experienced a 2.5-hour surgical delay on one visit but a 15-minute early call-back on a third visit
  • Post-operative follow-ups include phone calls after lab results and flexibility on stitch removal timing
  • Stitches opened on a patient 3 hours post-surgery at home (no strenuous activity), requiring emergency re-closure

What reviews say by service

Reconstructive & Hand Surgery
Complex facial skin grafting for skin cancer removal praised for minimal scarring and exceptional outcomes.
Gender-Affirming Surgery
Limited review detail; one patient reported thicker results from penis surgery with high recommendation.
Breast Augmentation & Breast Surgery
Breast work noted as natural-looking and part of multi-procedure cosmetic transformations.
Body Contouring & Liposuction
Tummy tucks, arm contouring, and liposuction appreciated for natural results and careful attention to proportion.
Facial Plastic Surgery
Facelifts performed with natural results; skin cancer removal handled with expertise and minimal scarring.
Plastic Surgeon
Surgical skill and technical execution praised; consultations thorough but office scheduling undermines confidence.

How it compares

  • Rated 3.4 against a 4.44 average across the 161 cosmetic surgeon businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 2
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
105
4
4
3
7
2
8
1
64

Contact

Address
302 Sheppard Ave W, North York, ON M2N 1N5
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
10:00-17:00
Tuesday
10:00-17:00
Wednesday
10:00-17:00
Thursday
10:00-17:00
Friday
10:00-17:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

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Common questions

How long should I expect to wait for an appointment?
Wait times vary widely. One patient waited 2.5 hours for surgery despite arriving 20 minutes early; another waited 15 minutes. Standard delays of 30 minutes to over an hour are common. The clinic advises arriving early.
Does the clinic confirm appointments by email?
Confirmation is inconsistent. One patient was verbally given an appointment time and promised an email confirmation but never received it and did not attend. Confirm by phone before arriving.
Is parking available?
Parking is limited. The lot is small; on snowy days, expect to use street parking in the surrounding North York neighbourhood.

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Last updated 2026-08-12