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Dr. Lauren Willoughby, MD FRCSC

Updated 2026-08-12 · 11,502 reviewed · 312 listed · Scored from 42 Google reviews · How we rank ›

4.4(42) 74 composite score See reviews on Google ✓ Google-verified
Non-Surgical & InjectablesReconstructive & Hand SurgeryPlastic Surgery ClinicBreast Augmentation & Breast SurgeryCosmetic SurgeonGender-Affirming SurgeryPlastic SurgeonFacial Plastic Surgery
Dr. Lauren Willoughby, MD FRCSC
Services
Non-Surgical & Injectables, Reconstructive & Hand Surgery, Plastic Surgery Clinic
Reviews
42

What recent reviews say

Most reviewers praise Dr. Willoughby's surgical expertise and compassionate approach, particularly for breast reconstruction and reduction. Patients feel heard during consultations and report excellent results. However, some experienced significant problems: reception rudeness, communication delays when complications arose, and one patient dealt with post-surgical infection that was initially dismissed; staff responses have been uneven.

Praised for
  • compassionate, patient-centered approach
  • surgical skill and natural-looking results
  • attentive staff (especially Kim)
  • thorough explanations and consultations
  • care during difficult medical journeys
Watch-outs
  • reception staff inconsistency
  • communication delays during complications
  • appointment cancellations and wait times
  • aftercare gaps and dismissiveness to patient concerns
skilled-surgeonnatural-looking-resultsthorough-consultationexcellent-bedside-mannerattentive-staffpoor-communicationcomplications-not-addressedrespectful-of-goals
Best for: Cancer survivors seeking breast reconstruction and patients prioritizing surgeon-patient communication and realistic expectations.
Think twice if: Reception experience has been inconsistent; if complications arise, be persistent about getting timely care and direct communication from the doctor.

Strengths

  • FRCSC certification and university teaching role
  • DIEP flap breast reconstruction expertise
  • personalized, unhurried consultations
  • staff familiarity (Kim noted for warmth and efficiency)

Worth knowing

  • Dr. Willoughby performs DIEP flap reconstruction
  • works collaboratively with Dr. Callan on complex cases
  • Kim (office administrator) repeatedly praised for warmth and insurance/scheduling support
  • consultations often exceed one hour
  • hand surgery and chronic pain relief noted in reviews

What reviews say by service

Breast Augmentation & Breast Surgery
Patients report excellent results and natural appearance with implant surgery.
Facial Plastic Surgery
Limited evidence; one mention of realistic consultation approach but no specific facial procedure reviews.
Body Contouring & Liposuction
Mentioned among services offered but no detailed reviews of liposuction or arm lift outcomes.
Non-Surgical & Injectables
Botox listed but reviewers focus on surgical procedures; minimal evidence for injectables experience.
Reconstructive & Hand Surgery
Extensive praise for breast reconstruction, DIEP flaps, and hand surgery; one serious post-op infection case with delayed response.
Gender-Affirming Surgery
Listed as offered but no patient reviews available to assess.

How it compares

  • Rated 4.4 against a 4.53 average across the 243 non-surgical & injectables businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 62
Review volume 71
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
2
2
0
1
5

Contact

Address
2525 Old Bronte Rd Ste 560, Oakville, ON L6M 4J2
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
08:30-15:30
Tuesday
08:30-15:30
Wednesday
08:30-15:30
Thursday
08:30-15:30
Friday
08:30-12:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Breast reconstructionBreast proceduresBody proceduresHand surgeryMinor skin surgeryMommy makeoverBotoxGynecomastia

Credentials claimed:Certified by the Royal College of Physicians and Surgeons of Canada, FRCSC, Assistant Clinical Professor at McMaster University

As published by the business on its own website; not independently verified.

Enquire about Dr. Lauren Willoughby, MD FRCSC

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Common questions

Does Dr. Willoughby perform DIEP flap reconstruction?
Yes. Multiple reviewers report successful DIEP flap breast reconstruction, with results exceeding their expectations.
How long do consultations typically take?
At least an hour; reviewers mention Dr. Willoughby taking extensive time to explain options and answer all questions.
Is the office open seven days a week?
Google lists opening hours for seven days, though specific hours and holiday closures are not detailed in reviews.

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Last updated 2026-08-12