
GHA Surgical Centre
Most patients experience caring, personable staff who excel at calming anxiety during endoscopic procedures. Wade, Roz, and other named team members consistently go beyond procedure logistics, entertaining patients before and after. The main friction: recovery room volume during wake-up and occasional wait-time inconsistencies; privacy during recovery disclosure also bothers some. The centre handles gastroscopy, colonoscopy, and flexible sigmoidoscopy for the greater Hamilton area. Anesthesia support and discharge prep draw repeated praise. One patient felt discharged abruptly without escort; another waited over an hour past their booking. Staff professionalism and the clean environment anchor most accounts.

