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Grand Genesis Health

Updated 2026-08-12 · 11,502 reviewed · 312 listed · Scored from 632 Google reviews · How we rank ›

4.1(632) 75 composite score See reviews on Google ✓ Google-verified
Facial Plastic SurgeryReconstructive & Hand SurgeryPlastic SurgeonBreast Augmentation & Breast SurgeryPlastic Surgery ClinicGender-Affirming SurgeryBody Contouring & LiposuctionCosmetic SurgeonNon-Surgical & Injectables
Grand Genesis Health
Services
Facial Plastic Surgery, Reconstructive & Hand Surgery, Plastic Surgeon
Reviews
632

What recent reviews say

Dr. Kouchakan, Dr. Shafiee, and their team earn consistent praise for listening carefully and explaining procedures in clear language. Staff members like Bahareh, Jessica, Nazani, and Sahar are repeatedly noted for warmth and gentleness during treatments. The main friction point is appointment scheduling, which reviewers found cumbersome and insensitive to patients coming in with medical concerns.

Iron infusion services feature prominently in recent feedback, alongside endoscopy and consultation visits. The clinic maintains a clean, welcoming space. Some patients reported lost referral documents and frustration with the booking process, though medical care itself received high marks across all named providers.

Praised for
  • attentive, compassionate staff
  • knowledgeable, patient doctors
  • comfortable, welcoming atmosphere
  • excellent bedside manner
Watch-outs
  • lost referral documents
  • difficult appointment scheduling
  • impersonal scheduling approach
skilled-surgeonexcellent-bedside-mannerattentive-staffcomfortable-facilitythorough-consultationpoor-communication
Best for: Patients seeking unhurried consultations and gentle, attentive care during infusions or procedures.
Think twice if: You need quick, streamlined appointment booking; the clinic's scheduling process has frustrated several patients.

Strengths

  • Named doctors praised individually for expertise and patience
  • Staff consistency across multiple visits (Bahareh, Jessica, Nazani mentioned repeatedly)
  • Clean, welcoming environment

Worth knowing

  • Dr. Kouchakan is frequently named for iron infusion care and consultations
  • Bahareh, Jessica, Nazani, and Sahar are staff members praised across multiple reviews for gentleness and professionalism
  • Services include iron infusions, endoscopy, colonoscopy, and consultations
  • One patient reported a lost referral document after initial contact

What reviews say by service

Non-Surgical & Injectables
Iron infusion patients praise Dr. Kouchakan's professionalism and the team's gentle, attentive care.
Reconstructive & Hand Surgery
Endoscopy and colonoscopy reviewer praised Dr. Hariri and the medical work, though appointment scheduling felt impersonal.

How it compares

  • Rated 4.1 against a 4.55 average across the 185 facial plastic surgery businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 41
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
470
4
21
3
6
2
17
1
118

Contact

Address
9080 Yonge St Level 2, unit 12, Richmond Hill, ON L4C 0Y7
Open in Google Maps

Last verified 2026-08-12

Opening hours

Monday
08:00-16:00
Tuesday
08:00-16:00
Wednesday
08:00-16:00
Thursday
08:00-16:00
Friday
08:00-16:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Grand Genesis Health

Your enquiry goes to the Ontario Plastic Surgery Directory team, who will pass it to Grand Genesis Health. We only share your details with providers relevant to your request.

Common questions

Does the clinic do iron infusions?
Yes. Multiple recent reviewers had positive experiences with Dr. Kouchakan and staff during iron infusion treatment.
Is the clinic open every day?
Yes. Google lists opening hours for all 7 days of the week.

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Last updated 2026-08-12