All nine reviews award five stars. Patients describe Dr. Zhang and Dr. Lee as skilled and patient, with Dr. Lee's blepharoplasty and CO2 laser work praised for invisible scarring and real results. The new Riverside South clinic is noted as fresh and thoughtfully designed. Staff members Jenna and Jasmine are called efficient and kind. Booking is quick; one patient got an appointment within a week of inquiry.
Last verified 2026-08-12
As listed on Google.
Credentials claimed:Board-certified plastic surgeon (Dr. Haemi Lee), Board-certified general surgeon (Dr. Yimeng Zhang), Surgical privileges at Queensway Carleton Hospital, Surgical privileges at Perth Smiths Falls District Health, Surgical privileges at Arnprior Regional Health, Chief of surgery at Renfrew Victoria Hospital (Dr. Yimeng Zhang)
As published by the business on its own website; not independently verified.
Strong results and team care draw patients, particularly for reconstructive work and cancer-related surgery. However, a vocal minority report poor results, lack of aesthetic consultation, and brusque communication-especially around breast procedures and complex cases outside the surgeon's stated focus.
Patients consistently praise the surgical skill of doctors including Mogadam, Buckley, and Irvine, along with nursing care that eases anxiety. Most report minimal pain, quick healing, and feeling heard throughout treatment. However, a handful of reviews raise serious concerns: one patient suffered permanent nerve damage during wisdom tooth removal four years ago and felt dismissed when seeking help; another had a chaotic appointment experience with long waits and rude staff; a third described cultural questioning that felt inappropriate during recovery and concerning language from the surgeon about pain medication. The overwhelmingly high volume of five-star reviews (92% of 977) sits alongside these isolated but substantial complaints. Most reviewed services span wisdom tooth extraction, bone grafts, dental implants, and tooth removal, with families and anxious patients drawn by the calm environment. The clinic operates seven days a week across multiple Ottawa areas. Named surgeons appear across multiple positive reviews, suggesting consistency. One patient returned after 40 years specifically to see the same practice, indicating long-standing reputation.
Five-star reviews praise Dr. Brownrigg's rhinoplasties and non-surgical work (Botox noted as consistently excellent), plus scar-prevention expertise. One-star reviews center on rhinoplasties that looked unchanged from pre-surgery, despite 3D imaging promises and thousands spent. Patients reported steroid injections offered but ineffective, and say concerns were dismissed rather than addressed constructively. Evidence is thin overall: detail limited to recent rhinoplasty failures, Botox praise, facelift satisfaction, and reconstructive breathing improvements.
Last updated 2026-08-12