The clinic divides sharply. Patients treated by Dr. Rathee or in shorter-wait visits praise genuine listening and effective treatment; Dr. Mani Raman receives consistent complaints of rudeness, dismissiveness, and appointments that last 3-5 minutes despite 40-minute-plus waits. The core frustration is the gap between long wait times and very brief time with the doctor.
Staff and front-desk issues compound the problem. Booking calls go unanswered, appointment administration makes errors, and the clinic seems aware of wait times but takes no meaningful action. A few patients report pleasant, punctual experiences, but they are far outnumbered by those who feel unheard, rushed, and disrespected.
As listed on Google.
Most patients report smooth, comfortable experiences with natural results from fillers and Botox under Dr. Ariyan, who listeners praise for patience and skill. Two one-star reviews describe eyebrow drooping after injections and a missed follow-up appointment, raising concerns about consistency and accountability when complications arise.
Positive experiences centre on skilled nurses (especially Elizabeth and Naz) who deliver gentle treatments with meticulous attention to comfort and natural results. However, multiple recent complaints allege aggressive product sales, inflated pricing compared to online alternatives, refusal to address failed treatments or defective products without demanding more money, and unresponsive customer service when issues arise.
Most reviewers describe Dr. Tai as exceptionally attentive, explaining complex procedures clearly and answering questions patiently at appointments. Patients consistently praised his diagnostic depth, clinical skill, and genuine care across septoplasty, reconstructive work following injury, and ENT procedures. However, multiple recent reviews note the practice has closed as Dr. Tai relocated to the US. Earlier reviews documented successful outcomes in nasal surgery, ear procedures, and functional repairs; staff and surgical teams received praise for professionalism. The strong positive track record is now historical.
Last updated 2026-08-12