Dr. Fiaz performs routine surgical procedures with skill and attentiveness, and the clinic's weekend availability draws gratitude. Office operations are inconsistent: some patients report five-minute waits and spa-like calm, while others describe hour-plus delays, no receptionist, and overcrowding with no courtesy calls.
Based on limited recent reviews, so treat this as low-confidence.
As published by the business on its own website; not independently verified.
Most reviewers praise Dr. Chuback's empathy and surgical skill; one older patient reported she was dismissive and impatient with a hearing-impaired elderly family member. Limited evidence on core cosmetic services.
Staff and Dr. Tohn consistently walk patients through procedures beforehand and answer questions throughout. Michelle, an RN, draws particular praise for her expertise, patience, and straightforward approach to helping clients choose treatments without sales pressure. The office feels clean and organized, and patients say they leave well-informed and comfortable.
Most patients experience caring, personable staff who excel at calming anxiety during endoscopic procedures. Wade, Roz, and other named team members consistently go beyond procedure logistics, entertaining patients before and after. The main friction: recovery room volume during wake-up and occasional wait-time inconsistencies; privacy during recovery disclosure also bothers some. The centre handles gastroscopy, colonoscopy, and flexible sigmoidoscopy for the greater Hamilton area. Anesthesia support and discharge prep draw repeated praise. One patient felt discharged abruptly without escort; another waited over an hour past their booking. Staff professionalism and the clean environment anchor most accounts.
Last updated 2026-08-12