Reconstructive & Hand Surgery in Ottawa

Patients consistently report feeling well cared for from first visit through recovery, with multiple surgeons earning praise for their skill and ability to deliver results that look natural and match what patients envisioned. The clinic's staff, named repeatedly in reviews, stand out for their warmth, professionalism, and follow-through-from front desk greetings to post-operative support, often with same-day or after-hours responses to patient questions. The practice serves a wide range of procedures including breast work, facial surgery, blepharoplasty, rhinoplasty, and gender-affirming care. Gender-affirming patients specifically mention feeling heard and supported through multi-year journeys. Recovery experiences vary (one patient reported minimal pain at 2/10), but the facility itself-described as modern and efficiently run-contributes to a high-standard experience throughout the surgical pathway.

Every review is five stars. Patients describe feeling genuinely cared for, never rushed, and supported from consultation through recovery. Dr. Loizides combines technical precision with patience and kindness; Emily, his coordinator, earns separate praise for responsiveness and professionalism. Breast reduction patients report life-changing relief and results; gynecomastia patients feel regained confidence; tummy tuck and liposuction patients note excellent outcomes with minimal scarring.

Dr. Javidnia and her team earn consistent praise for surgical skill, warm bedside manner, and responsiveness through recovery. Reviewers consistently mention natural results across rhinoplasty, facelifts, eyelid surgery, and injectables, with staff named for expertise (Helen with injectables, Kathy with microneedling). One reviewer noted disappointment when results fell short of expectations and additional treatments were recommended. The clinic operates in a bright, clean facility in Old Ottawa East and handles everything from initial consultation through long-term follow-up care. Most reviewers feel thoroughly supported from pre-op through recovery, though one cautioned that pre-surgery contact with the surgeon occurs mainly at the initial consultation and immediately before the procedure.

Most patients report precise surgical outcomes and recovery, backed by Dr. Smith's attentive listening during consultations and his team's quick responses to post-op concerns. A small number faced serious conflict over revision surgery commitments and experienced dismissive follow-up communication, though the vast majority praise his skill with breast reduction, top surgery, and facial procedures across multiple body types and gender identities.

Dr. Bonaparte performs rhinoplasty and septoplasty with strong patient satisfaction focused on natural results and improved breathing. His practice earns consistent praise for taking time in consultations, explaining procedures clearly, and supporting patients through recovery with accessible aftercare.

Dr. Rockwell consistently delivers strong surgical results across breast reconstruction, implant revision, and hand surgery, with reviewers repeatedly highlighting her thorough explanations and genuine care throughout the patient journey. Her team maintains the same attentive standard from first appointment through follow-up, making complex cases feel supported and well-managed.

Most reviewers praise Dr. Chan for skillful hand and wrist work, especially trigger finger releases and carpal tunnel surgery, with patients noting excellent healing and minimal scars. His warm demeanor and patient explanations earn consistent mentions, though a few flag office accessibility and one complaint about unwillingness to refer elsewhere for conditions outside his scope.

All 15 reviews award five stars. Patients consistently praise Dr. Borsuk's surgical skill, particularly the cleanliness of scarring and precision of work across tummy tucks, breast work, and reconstructive procedures. His calm, attentive manner and responsive team-staff members Christine and Tasha are named-stand out as major strengths, especially for nervous patients.

Four years after extended abdominoplasty, a patient still credits Dr. Nodwell with life-changing results and the emotional confidence that followed. Across breast reductions, augmentations, implant removals, and body contouring, reviewers consistently mention his calm bedside manner, detailed explanations, and willingness to respect patient goals without upselling. His team, particularly Emily, consistently draws praise for quick responses and compassionate support throughout the process.

Dr. Boyd's clinic earns strong marks for thoughtful consultation, skilled work, and a team that makes patients feel heard and cared for. One reviewer waited over a year for a revision appointment with unresolved concerns, tempering the otherwise consistent praise for professionalism and results.

Strong majority of patients report excellent results and comfort under Dr. Gallant's care, with particular praise for body contouring and breast surgery outcomes. However, several reviewers describe insensitive consultations and unaddressed post-operative complications, suggesting inconsistency in patient care and communication.

Dr. Jordan's technical skill in eye surgery and reconstructive procedures draws strong praise, particularly from patients with complex conditions like Graves disease or cancer-related removal. Yet a sharp split emerges: satisfied patients highlight minimal pain, skilled nursing, and thorough aftercare; dissatisfied ones report he becomes defensive when questioned, refuses second procedures patients request, and has terminated relationships with patients seeking clarification on treatment. Office staff inconsistency and cancellation policies add friction.

Five-star reviews praise Dr. Brownrigg's rhinoplasties and non-surgical work (Botox noted as consistently excellent), plus scar-prevention expertise. One-star reviews center on rhinoplasties that looked unchanged from pre-surgery, despite 3D imaging promises and thousands spent. Patients reported steroid injections offered but ineffective, and say concerns were dismissed rather than addressed constructively. Evidence is thin overall: detail limited to recent rhinoplasty failures, Botox praise, facelift satisfaction, and reconstructive breathing improvements.

All 15 reviews are five-star. Patients consistently report that Dr. Best listens carefully, explains procedures clearly, and delivers results that exceed expectations-from rhinoplasty breathing improvements to nearly invisible scar revision. Her team, including assistant Shanthi, creates a welcoming clinic atmosphere.

Most reviewers praise Dr. Chitte's surgical skill, especially for hand trauma and breast reconstruction, noting his patience and careful listening. However, a persistent thread of complaints spans years: delayed or missing referrals to physio and family doctors, unreturned voicemails, and long in-office waits. Administrative friction appears to have worsened after a clinic transition.

Dr. Zhang's surgical skill, especially in microsurgery and scar minimization, earns strong praise from patients satisfied with reconstruction outcomes. However, multiple reviewers report abrupt, dismissive, or condescending interactions during consultations and procedures, incomplete postop communication, and follow-up that sometimes fell short of promises.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.