Gender-Affirming Surgery in Oakville

Staff and surgeons deliver calm, clear explanations before procedures, making nervous patients feel confident. Multiple procedures fit into single visits with minimal wait. Surgeons pay attention to cosmetic detail, like hiding suture tails; aftercare guidance is thorough. One complaint about referral communication stands out sharply against overwhelmingly positive experiences. The clinic handles both minor removal work (lipomas, moles, cysts, skin tags) and surgical cases (carpal tunnel, inverted nipple repair). Many procedures qualify for OHIP coverage. Named surgeons include Dr. Hossein, Dr. Hopkins, Dr. Dibildox, and Dr. Bodie; staff consistently receive praise for warmth and organization.

Over four years, patients consistently report exceptional care: Dr. Kolenda and his team deliver natural-looking results on rhinoplasty, blepharoplasty, facelifts, and other procedures, with minimal scarring and strong follow-up. Staff including Veronica and John are praised for listening carefully, explaining procedures thoroughly, and making patients feel genuinely supported. A small number report disappointing surgical outcomes or uncomfortable initial interactions; one patient found the coordinator defensive during consultation. Non-surgical clients note particular skill in custom facial treatments and injectables. Recovery support goes beyond standard care, with options like hyperbaric oxygen therapy available. The clinic has maintained a reputation across Oakville for 20+ years under Dr. Kolenda's leadership, drawing long-term repeat clients for both procedural and ongoing skin maintenance.

Strong surgical outcomes earn praise from most reviewers, especially for specialized cases like keloid removal and liposuction. Dr. Sapra and Dr. Khanna receive consistent mention for knowledge, skill, and minimal scarring. However, a subset of patients report billing errors (double-charged for treatments around $2,500), disorganized scheduling, rushed appointments under five minutes, and unresponsive management. Front desk professionalism varies, and aftercare guidance is inconsistent despite high treatment costs.

Across 15 recent reviews all five-star, patients consistently praise Dr. Alolabi's surgical skill and compassionate approach to hand, wrist, and reconstructive work. Cases span carpal tunnel release, trigger finger repair, Dupuytren's contracture, trauma reconstruction, and minor facial procedures; reviewers report minimal pain, excellent scarring, and clear communication from both the surgeon and front desk staff.

Dr. Shortt earns strong praise for breast and facial procedures that look natural and match patient expectations. Reviewers consistently note his willingness to listen during consultations, his precision with scarring, and his team's responsiveness before surgery. Two reviews detail serious concerns: a patient reporting undisclosed liposuction and dismissive responses to complaints, and another citing judgment and condescension during the consultation. The overwhelming majority describe respectful partnerships and careful attention to detail; the rare negative reviews suggest communication breakdowns under specific circumstances. Breast augmentation, reduction, and lift appear to be his core strength, with fat transfer and eyelid work also yielding praised results. Staff members Joanne and Cari are named as consistently responsive. His website states FRCSC certification and lists service areas across the Greater Toronto Area and surrounding regions.

Patients consistently report excellent surgical outcomes, particularly with Dr. Hong for breast procedures and Dr. Waltho for ear surgery, citing natural-looking results and smooth recovery. Post-op support stands out, with coordinator Janet and staff like Mahwish and Monique frequently praised for attentiveness and follow-up. Two older complaints mention wait delays and staff rudeness, but recent reviews (weeks to months old) focus entirely on quality care and results. The clinic handles both major surgery and skin treatments. Non-surgical services like HydraFacials and microneedling draw separate praise for results and a calm environment. Surgeons earn trust through thorough consultations where patients feel unhurried.

Most patients report a highly skilled, compassionate surgeon who takes time to explain procedures thoroughly and delivers excellent results with minimal scarring. Breast reduction and facial procedures see particularly strong outcomes. Dr. Goekjian and his administrative team come across as professional and organised, though one patient cited inflexibility over a traffic delay and perceived rushing.

Most reviewers praise Dr. Willoughby's surgical expertise and compassionate approach, particularly for breast reconstruction and reduction. Patients feel heard during consultations and report excellent results. However, some experienced significant problems: reception rudeness, communication delays when complications arose, and one patient dealt with post-surgical infection that was initially dismissed; staff responses have been uneven.

Five-star reviewers praise Dr. De Kleer's surgical skill, clear communication, and Michele's expertise with injectables; post-op care from nurses like Karen and Nurse Gottwald is frequently highlighted. However, one-star reviewers report serious surgical botches (breast reduction requiring in-home nursing, submental liposuction causing new lumps 1.5 years later), dismissal of complications, and upselling of treatments that caused permanent scarring, with management refusing to address complaints. The clinic excels in non-surgical services like CoolSculpting and laser treatments for engaged patients. Surgery appears to carry significant risk with this practice, based on multiple accounts of avoidable harm and lack of accountability.

Most patients report excellent outcomes with rhinoplasty and fillers, praising natural results and caring follow-up. However, a small number describe serious complications: one patient experienced eyelid closure issues and severe dry eye after lower lid surgery, another faced respiratory problems and asymmetry after rhinoplasty, and a third reported infection and unmanaged post-op pain. The polarized reviews (73% five-star, 25% one/two-star) reflect inconsistent surgical results.